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Why Yellow Pages? (cont.)

Other Characteristics of the Yellow Page User:

  • Well-educated
  • Not particularly brand loyal
  • Typically heavy Internet users
  • Typically heavy electronics users
  • Above average income households
  • Experiencing major events in their life (80 percent)

Click here to view Simmons' National Consumer Survey illustrating the increase in Yellow Pages usage for those that experience major events in their life.

Measuring the Response
One way to measure the value of yellow page advertising is by a specifically assigned metered phone number (RCF#s). These direct measures of value provide quantitative proof of exactly how many calls are generated by a given ad. This way you can quantify your return on investment (ROI) with reasonable certainty. Other mediums such as radio or television are broader influencers and are much more difficult to measure. An RCF number is a mechanism that offers real, measurable, proven results.

Successful ROI for Capital City Auto Insurance:
The 2002 ad in the Roseville, Citrus Heights and Granite Bay Directory for Capitol City Auto Insurance received 288 calls in the first month after release, and averaged 189 calls per month for the entire year. If Capitol Insurance knows they generally need five calls to make one sale, and that one sale is worth an average of $200, they are able to calculate a solid return on investment for their yellow page advertising dollar. Television, radio and magazine investments simply do not have this precise tracking capability.

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